Terms & Conditions

 

These Terms & Conditions apply to all purchases made through the website of Jace & Angel London. By placing an order on our website, you agree to the terms outlined below.

 

 

 

1. Applicability

 


These Terms & Conditions apply to every offer, order, and agreement between Jace & Angel London and the customer.

By completing a purchase, you confirm that you have read, understood, and accepted these conditions.

 

 

 

2. Product Information

 


We make every effort to ensure that all product descriptions, images, and pricing information are accurate and up to date. However, minor inaccuracies, typographical errors, or color variations may occur.


Jace & Angel London reserves the right to correct any errors without prior notice.

 

 

 

3. Ordering & Payment

 

 

  • Orders are processed only after full payment has been successfully received.

  • Available payment methods may vary depending on the customer’s country or location.

  • Customers are responsible for selecting a valid and accepted payment method during checkout.

 

 

 

 

4. Processing & Delivery

 

 

  • Processing time: 1–3 business days

  • Estimated shipping time: 3–7 business days (depending on destination and local postal services)

 


Please note:

 

  • Orders are shipped directly from our international supplier, located outside the EU (China).

  • Delivery times are estimates and may vary due to customs procedures, holidays, or external factors beyond our control.

 

 

 

 

5. Cancellations & Returns

 


For detailed information regarding cancellations and returns, please refer to our Return Policy, which forms an integral part of these Terms & Conditions.

 

 

 

6. Liability

 

 

  • Jace & Angel London is not liable for lost or damaged shipments once tracking information confirms delivery to the address provided by the customer.

  • Customers are responsible for ensuring that all shipping details are entered correctly at checkout.

  • Address changes must be requested within 24 hours after placing an order.

 

 

 

 

7. Intellectual Property

 


All content on this website—including but not limited to text, images, logos, graphics, and design elements—is the intellectual property of Jace & Angel London and may not be copied, reproduced, or used without prior written consent.

 

 

 

8. Complaints Procedure

 


If you have a complaint, you may submit it in writing by contacting us at:


Email: info@jaceandangellondon.com


We aim to respond to all complaints within 5 business days and work towards a fair and satisfactory solution.

 

 

 

9. Governing Law

 


These Terms & Conditions are governed by and interpreted in accordance with applicable European consumer regulations and international trade laws, without prejudice to mandatory consumer rights.